RETURNS & EXCHANGES
Full price merchandise can be returned for a full refund or exchanged within 14 days of the delivery date.
Sale merchandise can be returned for a full refund or exchange within 14 days of the delivery date.
We will only accept returns for items in full complectation and without any defects or modifications.
- Upon receipt of returned goods, FishingRack.eu reserves the right to deny refund if the merchandise does not meet return policy requirements.
- Shipping and handling charges for returned merchandise are non-refundable unless we have made a shipping error.
- The customer is required to pay shipping on return orders.
HOW DO I SEND BACK A RETURN?
Not happy with your item from FishingRack.eu? Return it to us within 14 days, and we’ll give you a full refund. Please follow the steps below:
- Please contact us on Facebook or by e-mail and we can advise how to return if you are needing help with an exchange.
- Please ship back to our address: Kaivas iela 33 k-1, 18, Riga, LV-1021, LATVIA, with a note explaining what you would like (full refund or exchange)
WHAT IS YOUR RETURN POLICY?
You can return your items within 14 days of your purchase for a full refund excluding the shipping cost. Items in full complectation and without any defects or modifications.
AM I ABLE TO PROCESS AN EXCHANGE?
At this time, we are able to exchange product for equal value.